Web Survey Bibliography
Statistics Netherlands conducts many surveys of the general population. Till a few years ago these were conducted in one data collection mode, some like (the rst round of) the Labour Force Survey were CAPI surveys, others were CATI. For both types sample frames were available. The last decades CAPI surveys su er from ever increasing non-response rates and the quality of CATI surveys is threatened because of growing undercoverage caused by unlisted numbers.
Besides these non-response and undercoverage problems rapidly increasing costs of especially CAPI surveys prompt to look for new ways of collecting data. Single mode web surveys do not qualify because of undercoverage, self selection bias and very low response rates. Theoretically mixing modes of data collection (here de ned as using (almost) the same questionnaire in di erent modes) can solve the undercoverage problems, can raise response rates by approaching respondents in their preferred mode and reduce costs by collecting part of the data in cheap modes.
Several experiments have been conducted by Statistics Netherlands to investigate how to design large-scale surveys that use di erent data collection modes. A design that is extensively tested is approaching respondents with an introduction letter asking them to log in on a web site where they can ll in a questionnaire. Non-response is then approached by telephone if a telephone number can be found and approached by a eld interviewer if no number can be traced. Another mixed mode design uses only two modes: CAPI and CATI. Respondents are approached by phone if they have a listed number. If not, they are approached by CAPI.
Both designs have advantages and disadvantages. The rst uses three modes and will show greater mode eff ects, especially because in one mode no interviewer is present. The absence of an interviewer on the other hand reduces costs enormously. The CATI-CAPI design can be expected to have smaller mode e ects, but is more expensive and will become still more expensive if the number of unlisted numbers will continue to increase in future. In our paper we discuss these advantages and disadvantages based on the experiments that were carried out.
Conference homepage (abstract)
Web survey bibliography (317)
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- Respondent mode choice in a smartphone survey ; 2017; Conrad, F. G., Schober, M. F., Antoun, C., Yan, H. Y., Hupp, A., Johnston, M., Ehlen, P., Vickers, L...
- Collecting Data from mHealth Users via SMS Surveys: A Case Study in Kenya; 2016; Johnson, D.
- Electronic and paper based data collection methods in library and information science research: A comparative...; 2016; Tella, A.
- Stable Relationships, Stable Participation? The Effects of Partnership Dissolution and Changes in Relationship...; 2016; Mueller, B.; Castiglioni, L.
- Identifying Pertinent Variables for Nonresponse Follow-Up Surveys. Lessons Learned from 4 Cases in Switzerland...; 2016; Vandenplas, C.; Joye, D.; Staehli, M. E.; Pollien, A.
- The 2013 Census Test: Piloting Methods to Reduce 2020 Census Costs; 2016; Walejko, G. K.; Miller, P. V.
- The Validity of Surveys: Online and Offline; 2016; Wiersma, W.
- Methods can matter: Where Web surveys produce different results than phone interviews; 2016; Keeter, S.
- Do Polls Still Work If People Don't Answer Their Phones?; 2016; Edwards-Levy, A.; Jackson, N. M.
- HUFFPOLLSTER: Why Reaching Latinos Is A Challenge For Pollsters; 2016; Jackson, N. M.; Edwards-Levy, A.; Velencia, J.
- Comprehension and engagement in survey interviews with virtual agents; 2016; Conrad, F. G.; Schober, M. F.; Jans, M.; Orlowski, R. A.; Nielsen, D.; Levenstein, R. M.
- An Overview of Mobile CATI Issues in Europe; 2015; Slavec, A.; Toninelli, D.
- Using Mobile Phones for High-Frequency Data Collection; 2015; Azevedo, J. P.; Ballivian, A.; Durbin, W.
- Mixed mode surveys ; 2015; Burton, J.
- Two Are Better Than One: The Use of a Mixed-Mode Data Collection to Improve the Electoral Forecast; 2014; de Rada, V. D., Pasadas del Amo, S.
- The impact of contact effort on mode-specific selection and measurement bias; 2014; Schouten, B., van der Laan, J., Cobben, F.
- How much is shorter CAWI questionnaire VS CATI questionnaire?; 2014; Bartoli, B.
- Advantages of a global multimodal print & digital readership survey; 2013; Cour, N., Saint-Joanis, G.
- Relative Mode Effects on Data Quality in Mixed-Mode Surveys by an Instrumental Variable; 2013; Vannieuwenhuyze, J. T. A., Revilla, M.
- A report on the Confirmit Market Research Software Survey 2013; 2013; Macer, T., Wilson, S.
- Mode effect analysis and adjustment in a split-sample mixed-mode Web/CATI survey; 2013; Kolenikov, S., Kennedy, C.
- Evaluating the left‐right dimension: Category Selection Probing conducted in an online access...; 2013; Huefken , V.
- Methodological, legal and technical perspectives on the feasibility of web survey paradata in German...; 2013; Sattelberger, S.
- Impact of mode design on reliability in longitudinal data; 2013; Cernat, A.
- Exploring patterns of academic usage: A Google Scholar based study of ESS, EVS, WVS and ISSP academic...; 2013; Malnar, B.
- Web questionnaires in official population surveys: Do's and don'ts First experiments and impacts...; 2013; Blanke, K.
- Mode effects in Labour Force Surveys - do they really matter?; 2013; Koerner, T.
- Measuring the same concepts in several modes in the "BIBB/BAuA-Employee-Survey 2011/12" ; 2013; Gensicke, M., Tschersich, N., Hartmann, J.
- What works? Getting the General Population To Go Online in a Mixed Mode Local Health Survey; 2013; Frigault, L.-R., Azzou, S. A. K., Molloy, E. J. K., Ammarguellat, F., Couture, M., Gratton, J.
- Using Technology to Conduct Questionnaire Evaluations with Hard to Reach Populations ; 2013; Ridolfo, H., Ott, K.
- Mode Effects in a National Establishment Survey; 2013; Daley, K., Phillips, B. T.
- Evaluating the Effect of a Non-Monetary Incentive in a Nationally Representative Mixed-Mode Establishment...; 2013; Sengupta, M., Harris-Kojetin, L., Hobbs, M., Greene, A.
- Survey Reminder Method Experiment: An Examination of Cost Efficiency and Reminder Mode Salience in the...; 2013; Anderson, M., Rogers, B., CyBulski, K., Hall, J. W., Alderks, C. E., Milazzo-Sayre, L.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- An Evaluation of Internet Versus Paper-based Methods for Public Participation Geographic Information...; 2012; Pocewicz, A.; Nielsen-Pincus, M.; Brown, G.; Schnitzer, R.
- Using paradata to explore item-level response times in surveys; 2012; Couper, M. P., Kreuter, F.
- Specialized Tools for Measuring Past Events ; 2012; Belli, R. F.
- Modes of Data Collection; 2012; Tourangeau, R.
- Mode and non-response effects and their treatment; 2012; Chrysanthopoulos, S., Georgostathi, A.
- “I think I know what you did last summer” Improving data quality in panel surveys; 2012; Lugtig, P. J.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.
- Does Mode Matter? Initial Evidence from the German Longitudinal Election Study (GLES); 2012; Blumenstiel, J. E., Rossmann, J.
- The Representativity of Web Surveys of the General Population compared to Traditional Modes and Mixed...; 2012; Klausch, L. T., Schouten, B., Hox, J.
- Effects of speeding on satisficing in Mixed-Mode Surveys; 2011; Bathelt, S., Bauknecht, J.
- Web based CATI on Amazon Elastic Compute Cloud and VirtualBox using queXS; 2011; Zammit, A.
- Web/Cloud Based CATI Using queXS; 2011; Zammit, A.
- When Referring to Mode, Is Expressed Preference the Same as Reality?; 2011; Denk, K.
- Three Era's of Survey Research; 2011; Groves, R. M.
- Testing a single mode vs a mixed mode design; 2011; Laaksonen, S.